Traditional EPABX
Telephone exchange systems for organisations using established internal extension and line infrastructure.
EPABX & BUSINESS COMMUNICATION
Keep your business connected.
From internal extensions and reception desks to external trunks, IP phones, auto attendant and intercom communication, PRS Surveillance System designs business communication systems around the way your organisation communicates every day.
Internal extensions
IP & analog telephony
Auto attendant
Trunk connectivity
PRS BUSINESS COMMUNICATION
SYSTEM READY
USERS
Extensions
EPABX
Manage calls
TRUNKS
Connect
RECEPTION
Handle calls
IP READY
EXTENSIONS
CALL MANAGEMENT
UNDERSTANDING EPABX
One communication system for your entire organisation.
An EPABX system manages telephone communication inside an organisation, allowing multiple users and extensions to communicate internally while connecting selected calls to external telephone services.
PRS Surveillance System plans the extensions, incoming and outgoing lines, operator/reception requirements, telephone endpoints and network infrastructure as one complete communication system.
BUSINESS COMMUNICATION ARCHITECTURE
USERS → EPABX → TRUNK → EXTERNAL CALLS
Desk Phones & Softphones
Extensions
EPABX
Call routing & extension management
Telephone / IP Trunk
External lines
Reception
Call handling
COMMUNICATION OPTIONS
Build the communication system your site needs.
The right architecture depends on the number of users, existing telephone infrastructure, networking environment and how the organisation handles internal and external calls.
IP PBX
Network-based communication for IP phones, softphones and modern voice deployments.
Hybrid Communication
Combine compatible legacy telephone infrastructure with IP-based communication where required.
IP & Cloud Ready
Communication architecture designed to support network-based services and future expansion.
SYSTEM COMPONENTS
Every communication point works as one system.
A reliable EPABX deployment depends on more than the exchange itself. Endpoints, trunks, networking, power and call-management features all need to be planned together.
EPABX / IP PBX
The central communication platform manages extensions, call routing and configured services.
Telephone Sets
Desk phones and compatible endpoints provide users with their communication interface.
IP Phones
Network-based phones connect users to IP communication platforms over the site LAN.
Trunks & Lines
External telephone or IP services provide the connection between the business and outside callers.
Reception Console
Reception and operator workflows help direct incoming calls to the right users or departments.
Auto Attendant
Configured voice menus can guide callers to departments or extensions when supported by the platform.
Call Recording
Supported platforms can provide call recording and related management features where required.
Power & Network
Structured cabling, network equipment and reliable power help maintain communication availability.
APPLICATIONS
Business communication for real operating environments.
EPABX and IP communication systems can be planned for offices, factories, warehouses, institutions and other environments where dependable internal and external communication is important.
CHANNEL PARTNERS
Technology we work with to build reliable systems.
PRS APPROACH
Communication designed around the way your business works.
We look at users, departments, extensions, external lines and the site's network environment before selecting the communication architecture.
Site Requirement
Understand users, departments, extensions, reception and external communication requirements.
System Design
Select the EPABX or IP PBX, endpoints, trunks, networking and required call features.
Installation
Deploy and configure the communication system, extensions, endpoints and associated infrastructure.
Support
Support the deployed communication system and help maintain reliable day-to-day operation.
PLAN YOUR BUSINESS COMMUNICATION SYSTEM
Connect your people with the right system.
Tell us about your users, extensions and communication requirements. PRS can help plan the EPABX or IP communication architecture for your site.